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Metro is committed to safety.

It’s a top priority in everything we do. Here are some important safety tips to remember when riding Metrorail and Metrobus or using our train stations. Read it and ride safe!

Escalator Safety

  • Step carefully over the combplate (the point where the steps and platform meet).
  • Hold the handrail and face forward.
  • Keep clothing and shoes away from the sides where they might be caught.
  • Make sure shoelaces are tied and loose clothing doesn’t touch the escalator.
  • If you’re with children, hold their hand.
  • If you’re carrying large packages, or have a stroller or bike, take the elevator.
  • Don’t sit on the steps.

Ride safe on-board Metrorail

  • If you are standing, hold onto the seat-mounted or overhead handrails.
  • Never lean against the doors.
  • Never open the emergency doors and walk between the cars unless directed to by the train operator or Metro police officer during an emergency.

Ride safe on-board Metrobus

  • Never lean against the door.
  • If you are standing, hold onto the handrails on seats or overhead.
  • Do not stand in front of the white line or talk to the driver while the bus is moving; doing so can interfere with the safe operation of the bus.
  • Attend to your children at all times.
  • Do not hang your arms or hands out of the windows.
  • Follow the bus driver’s instructions.

Boarding a Metrorail train safely

  • Stand on the red tile (behind the bumpy tile) until the train stops.
  • Never run to the train. Be especially careful when it has rained or snowed; wet tile floors can be slippery.
  • Allow people to get off the train before you get on.
  • Step carefully over the gap between the platform and train.
  • Don’t try to board after you hear the chimes or an announcement that the doors are closing.
  • Train doors don’t reopen automatically like elevator doors. Never try to hold the doors open. Keep yourself and personal items clear of the closing doors.

General Metrobus safety

  • Keep a safe distance from the curb as the bus pulls up.
  • Don’t run for the bus. That’s when most accidents occur.
  • Watch your step and hold the handrail when getting on and off the bus, especially in wet or icy conditions.
  • Stay clear of closing doors.
  • If you have a bicycle, make sure the bus is stopped and the driver sees you before you step in front of the bus to load or unload it. Never step into traffic to load or unload your bicycle.
  • If you have to cross the street after getting off a bus, wait until the bus has pulled away from the bus stop.

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